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Wayfair Transportation Operations Manager in South Elgin, Illinois

<p><span style="font-weight: 400;">We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working operations professionals to join our growing team!</span></p>

<p><strong>What You’ll Do</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Responsible for overseeing planners managing the daily coordination and execution of cross-dock and regional multi-stop truckload and LTL activities within defined regional footprints in the US</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">You will be responsible for establishing a culture where strong local relationships with Wayfair fulfillment centers, UPS and FedEx P&amp;D hubs, and dedicated/line haul carriers is table stakes</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Liaise with key stakeholders to provide a 360-degree view of merchandise flow</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">You will be involved in continuous improvement processes that improve operational efficiency focused on the reliability of our network</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">You will monitor, report and improve KPIs (On Time Pickup (OTP), On Time Delivery (OTD), Truckload Utilization, Trailer Pool, etc.) in your designated regional footprint and provide support for peers across our entire freight network</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">You will manage the development of a team to meet the needs of the business through SOPs and SLAs for your team, the fulfillment centers, and our carriers</span></li>

</ul>

<p><strong>What You’ll Need</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Good leadership skills, and the ability to build and manage a remote team</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Proactive in identifying opportunities for improvement and the actions to deliver those improvements into the network</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Ability to execute daily to remove exceptions from our system</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Good relationship building skills and the ability to influence others</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience with business and data analytics</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Problem-solving skills – dissect and determine root causes of problems, and implement solutions</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Collaborative and effective in a cross-functional environment</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of transportation network execution experience at a logistics company or e-commerce, CPG, or retail company</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Willing to travel 25% of your time</span></li>

</ul><div class="content-conclusion"><p><strong>About Wayfair Inc.</strong></p>

<p>Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</p>

<p>No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</p></div>

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