AmerisourceBergen Corporation Operations Supervisor in SCHILLER PARK, Illinois
Title: Operations Supervisor Location: United States-Illinois-Schiller Park Job Number: 000023UD
To provide leadership to the staff and manage the workflow of the Operation
Department: Forwarding and Receiving Reports to: Forwarding and Receiving Manager
We are World Courier, an AmerisourceBergen Company; World Courier is a provider of premium logistics services and the leading global specialty supplier of transportation, storage and distribution services for multinational biopharmaceutical clinical trials. With more than 2,500 employees in more than 50 countries, we combine our global reach with a local presence.
PRIMARY DUTIES AND RESPONSIBILITIES:
Delegating all shipments that enter into the building to operations staff.
Reviewing the outbound flight monitor and prioritize jobs.
Monitoring / answering notes
Assist other offices/departments with Operational Questions
Ensuring the operation and maintenance of equipment within the facility
Training and mentoring staff on operations procedures.
Delegating the responsibilities within a given shift
Overseeing the compliance with all TSA regulations
Ensuring the management of cold chain shipments
Ensuring a safe work environment
Trouble shooting, problem management, issue resolution
Monitoring shipment notes in the “ok to send” process
Monitoring Ops emails and responding in a timely manner.
Processing shipments when needed
Reviewing all shipments before they are dispatched for tender
Manage personnel issues
Provide feedback on Associate performance and development
Communicate all issues/problems/concerns/suggestions with Management
Participate in vendor meetings when necessary
Ability to provide training and oversee special project Qualifications: EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Minimum of 5 years of Operational experience
Dangerous Goods Certification
Bachelors Degree preferred
Mastery of Cold Chain Management
Mastery of World Courier Operating Systems
Above average computer skills with proficiency in Excel
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Mastery of Operations Skill Levels 1,2,3
Ability to provide leadership, multitask and prioritize workload
Above average computer skills with proficiency in Excel Job: Operations Jobs