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Wilton Brands Inc Routing Lead in Romeoville, Illinois

We’re passionate about bringing the love of baking and decorating to everyone, everywhere, every day.

Our message is simple – we know you love baking (because we do, too) and we’re constantly evolving to bring you quality products that make baking and decorating fun and easy. We’re not just for the decorators of wow-worthy cakes, we’re for cupcake makers and cookie bakers who love to say, “I made that!”

Wilton Brands LLC (“Wilton”) is owned by Dr. August Oetker KG, a privately held company based in Germany. Dr. Oetker is a global leader in the food and beverage industries. Learn more about Wilton at

Help support and lead the Routing Specialist team in the transportation field of all company needs. Tracks, reports, and maintains all records within the department.

Essential Responsibilities:

  • Leads and supports the setting up of all routing for collect customers, using LogPro, phone, fax, and web portals.

  • Helps coordinate and track the routing of collect shipments utilizing internal daily reporting and on-floor communication.

  • Ensures the preparation of all shipping documents.

  • Liaison with carriers to coordinate pickups.

  • Interface with internal stakeholders, especially the Shipping Team and Customer Service teams, for problem resolution.

  • Demonstrates and promotes a safe environment

  • Monitor process flow of communication to ensure cargo is routed at the earliest possible time.

  • Mentors, and trains subordinates.

  • Performs all other duties as assigned.

    Education and Experience:

  • Min HS / GED

  • 2+ years office, computer and customer service experience

  • Previous Routing / Transportation experience a plus

  • Familiarity in a DC or warehouse environment

    Knowledge, Skills, and Abilities:

  • Must have problem-solving skills and ability to multi-task in a fast-paced environment.

  • Strong organizational and leadership skills.

  • Advanced Level excel skills.

  • Experience using windows-based software programs and customer portals.

  • LogPro experience a plus.

  • Must have time-management and planning skills.

  • Team building skills

  • Ability to read and write in English.

  • Great communication skills.

    Physical Demands/Work Requirements:

  • Occasionally required to stand; walk; sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs.

  • Abilities include close vision; distance vision; color vision; peripheral vision, depth perception and ability to adjust focus

  • Ability to work in varying temperatures in the distribution center environment

    Wilton Brands LLC is an equal employment opportunity employer. We attract and retain the best qualified people without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, individuals with disability or veteran status as provided by law. Wilton Brands LLC is an Equal Employment Opportunity Employer/Disability/Veteran.

    If you need accommodation to access the information provided on our website, please contact us at 630-810-2416 or send an e-mail to: We will be happy to help you!

    Response to COVID-19: "On behalf of all of us at Wilton Brands, we hope this update finds you well during these unprecedented times. As an iconic brand, our top priorities remain keeping our associates healthy and ensuring our ability to serve our retailers and customers. Our recruitment efforts will continue and be conducted in ways that safeguard both the health of our associates and candidates. We hope that you, your family and your friends stay safe and healthy."