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Goodwill Industries of Michiana, Inc. Hazel Crest IL Drive Thru Ambassador (Part Time 2 at 25 hrs) in Hazel Crest, Illinois

Hazel Crest IL Drive Thru Ambassador (Part Time 2 at 25 hrs) - Hazel Crest, IL

Hazel Crest IL Drive Thru Ambassador (Part Time 2 at 25 hrs)

  • 25-Nov-2020 to 22-Jan-2021 (EST)

  • Hazel Crest, IL, USA

  • 11.00

  • Hourly

  • Part Time

Store Discount, Retirement Savings Options


To provide exceptional customer service while speedily receiving, pricing and sorting donations and to generally aid in the smooth operation of a fast-paced retail store. Position reports to Production Supervisor and/or Store Management.


  • Attend the Donation Drive Thru.

  • To represent Goodwill by offering the highest level of customer service at all times.

  • Answer the door as soon as the buzzer rings.

  • Step outside to greet the donor before they get out of their vehicle.

  • Unload donations for donor and handle them in a professional manner while bringing them inside and as they are set in the appropriate staging area.

  • Be polite and prompt.

  • Be able to refuse unacceptable items politely.

  • Keep an accurate tally of Drive-Thru customers.

  • Process donations efficiently by sorting, sizing, hanging as well as accurately pricing and move merchandise directly to staging areas.

  • Answer all telephone calls in a professional manner by at least the 3rd ring.

  • Assist callers if possible.

  • Direct all other calls to management.

  • Log truck as requested by management.

  • Helping customers move large items to their vehicle as needed.

  • Dress appropriately at all times and wear designated identification as provided.

  • Maintain safe working and shopping environment.

Goodwill Industries of Michiana, Inc

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