Fortive Corporation Material Handler in Glenwood, Illinois
Receive and in-process domestic and international service orders. Out-process and ship domestic and international service orders.
Process and expedite shipments, perform shipment transactions, package and label shipments
Receive equipment, book RMA’s and update service orders in Oracle/Depot/Met Suite for inbound deliveries of customer equipment
Maintains customer credit holds, communicates with customers and internal Fluke departments including Accounting, Logistics/Traffic, Customer Care, IT and System Support
Review contract/purchase orders to ensure customers’ quality requirements are met.
Recognize potential order problems. Research and resolve discrepancies.
Review and clear order holds as appropriate.
Review orders, equipment and paperwork for correct price, part number, accessories and shipping instructions
Perform special projects and other related duties as assigned.
2+ years of related Customer Service experience such as call center, order processing, quoting
Proficient using the Internet and sending/receiving electronic mails Possess a high degree of accuracy and attention to detail..
Demonstrate excellent communication/interpersonal, organizational, as well as strong oral and written communication skills.
Ability to work with other departments and customers with tact and diplomacy.
Able to complete tasks with moderate supervision using established sales policies, quote/order processing guidelines, procedures and export regulations.
The ideal candidate will have a customer service and/or logistics background, some familiarity with Oracle and knowledge and understanding of Fluke products and/or processes.
High school diploma required
Candidate must maintain neat, accurate and complete records and files.
Candidate must also have a high degree of self-motivation.
Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive’s well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.
Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company’s operating model is the Fortive Business System. For more information please visit:www.fortive.com.
Fluke Corporation is the world leader in the manufacture, distribution and service of electronic test tools and software. We are a dynamic market leader with sound financial health. The Fluke brand has a reputation for portability, ruggedness, safety, ease of use and rigid standards of quality. A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a multi-national corporation headquartered in the greater Seattle area. We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused, and growth-oriented. It is driven by the phenomenally successful Fortive Business System. Working at Fluke gives you access to a robust career development process and challenging, “stretch” opportunities.
"The company in which you have expressed employment interest is a subsidiary or affiliate of Fortive Corporation. The subsidiary or affiliate is referred to as a Fortive Company. Fortive Corporation and all Fortive Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-866-272-5573 or e-mail email@example.com to request accommodation."
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