Boar's Head Brand/Frank Brunckhorst Co., LLC Route Driver/ - Chicago, IL (Delicatessen Services Co., LLC) in Chicago, Illinois
Delicatessen Services Co., LLC
Overview:The Route Driver plays a key role in developing new customer relationships while maintaining service levels with existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and foodservice customers. We are looking for individuals with a passion for providing excellent customer service and excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work and start times as early as 4 am.
Job Description:Essential Functions
Itemized check in of delivered goods with customer representative
Complete bi-weekly customer inventory
Create bi-weekly orders based on established inventory levels
Pull credits, create out of date memos, and issue customer credits
Complete merchandising resets and recommend opportunities for cross merchandising
Complete 1 on 1 training with customer’s employees including exceptional customer service, product knowledge, product parings, slicing technique, etc.
Complete assigned Go-Spot-Check missions
Delivery of perishable goods to customers
Monitor truck maintenance schedule and coordinate necessary maintenance
- Continuously cultivate relationships with customer by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
- Build awareness of our premium delicatessen products by engaging consumers through product sampling
- Complete additional activities or special projects as assigned
High school diploma or equivalent; including basic math and reasoning
Ability to speak and read English
1+ years of experience as Brand Associate or 3 years of experience in a customer service, sales, warehouse or similar role
Successful mastery of Brand Associate essential functions and requirements
Valid Class C driver’s license and clean driving record
Basic computer skills
Ability to stand for a minimum of 4 hours
Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
- Ability to work in a refrigerated/freezer environment
Training and Certification Requirements (Will provide)
Product knowledge and customer service
Slicer use, maintenance, and cleaning
Deli scale operation and sanitation
Proper slicing technique, product wrapping and handling
DOT compliance and Safe Driver training
Time Type:Full time
Department:Chicagoland Deli Provisions
Your future starts here.
Since 1905, Boar’s Head Brand has been the name you can trust for quality products and service. Our mission is to continue to be recognized as the leading provider of exceptional customer service and superior quality delicatessen products. We are committed to continuously improving our time honored traditional processes through the involvement of our dedicated employees.