Sleek Fleet Carrier Engagement Representative in Chicago, Illinois
Sleek Fleet is growing! We currently have a full-time remote opening available on our driver engagement team.
Now in its 4th year, Sleek Fleet?s ongoing push to simplify logistics has disrupted an outdated freight brokerage model and has advanced the shipper/driver relationship while increasing profitability for both sides. Sleek Fleet?s sleek web-based app has already helped thousands of drivers take back their pay and freedom stifled by large carriers and factoring companies while helping dozens of shippers increase efficiency and profitability for their business.
At Sleek Fleet, we?re revolutionizing how our employees work. Our entire staff is remote; we have no office to report to and therefore our employees have no commute to frustrate them. We believe in a work/life balance and recognize the evolution of the traditional office. Being part of an all remote company does not mean you?re isolated and don?t talk to anyone, we utilize multiple outlets and technologies to collaborate and come together as a team. We believe in buckling down and forging new paths, all from the ease of your own remote office. We don?t believe in wasting employee?s time by making them drive and ship themselves to an office ? instead, we help drivers drive and shippers ship with an app that?s faster than an open freeway. We are committed to creating an engaged culture and believe the alignment of a team to a core set of values, produces trust, empowerment, and responsibility. Through this commitment, we are on a patch to transform an entire industry.
If you seek career growth and the opportunity to help grow a company from the ground up, check out our positions to see what might be a good fit for you. If you seek a traditional nine-to-five path of red tape and stunted opportunity, this isn't your place. Perks include health and dental insurance, 401K options, flexible vacation time, work computer, tools to help you get your job done, and awards to the sleekest remote office. Additional perks are being added as Sleek Fleet grows.
The Driver Engagement Representative (carrier sales/engagement) is responsible for engaging drivers, guiding them through the registration process, and ensuring that they become active members of the Sleek Fleet network. Your focus will be working with our sales and operations team to secure the right carrier and the right price to move our customer's products most efficiently. This role reports directly to our Driver Engagement Team Lead. This role may require working weekends and after hours if needed.
Responsibilities and Duties
Carrier Engagement and Support
Conduct targeted driver reach-out to build and grow the network of Owner Operators through lead generation, cold calling, emails, and referrals.
Assist drivers from registration to ?Active? status as well as bidding on loads
Day to day support of drivers (e.g. Q&A, troubleshooting)
Maintain contact with drivers to secure additional capacity to cover current or future loads.
Build carrier relationships and leverage knowledge of the industry to influence the decision making process
Provide and negotiate rates to carriers in accordance with Sleek Fleets transparent pricing model.
Skillful and persistent use of phone and email is a prerequisite
Identify issues and work cross-functionally to determine and implement the best solutions.
Trucker Network Optimization
Interpret and communicate internal analytics to drive better profitability for the driver
Act as a liaison between drivers and management team to develop new product features
Evaluate driver recruitment tools and develop a recruitment strategy
Work with drivers to evaluate and improve service levels (surveys, interviews, etc)
Work with driver to enhance the Sleek Fleet model
Perform other duties and responsibilities as needed
Qualifications and Skills
Education: College degree, suitable logistics experience or vocational equivalent (e.g. Military Operations)
Experience: Must have 1+ years working in a logistics brokerage firm or for a carrier.
Negotiation: Ability to persuade, motivate, influence, and negotiate with others
Personable: Ability to develop authentic, professional relationships with drivers.
Proactive: The ability to follow through on commitments, overcome challenges, and solve problems.
Computer Literate: PC/Macbook/Chromebook savvy. Ability to seamlessly manage personal technologies - PC, smartphones and common communication platforms (i.e. Gmail, Outlook, MS Office) at a fast pace.
Capable of working independently as well as collaboratively across the company
Benefits and Perks
BCBS IL PPO & HMO health insurance
Guardian dental and vision insurance
Life Insurance, STD, LTD
401k with match
Company issued laptop
Remote work (work from home)
Technology to help you collaborate with your colleagues
Monthly all-hands meetings to share company information
Company team outings