JBS Logistics & Warehousing Warehouse Customer Service Rep in Aurora, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/8066878 JBS Logistics is a leading third-party logistics (3PL) company providing smarter supply chain connections through its transportation, shipping, and distribution services. JBS Logistics helps companies more effectively manage their complex supply chain requirements with on-time delivery, brokering customized trucking, airfreight, rail, and sea shipping solutions. Headquartered in Naperville, IL, JBS Logistics is a division of Minneapolis-based Stan Koch & Sons Trucking, Inc., a privately held, asset based, trucking, warehousing, and leasing company.Who are you?The CSR Warehouse is responsible for managing our customer's inventory flow; including processing receivers, shipping orders, and return authorizations. This person will be outgoing and have a good work ethic. Like to problem solve and work with our customer's in a respectful manner.Hours: 9:00am to 6:00pm Monday thru Friday.What does the job look like daily?In this position, you will responsible to: High level of customer interaction by phone, email and in person Data entry, generate BOL, tracking numbers, run reports Solve complex customer situations, and special or last-minute requests Tracks and traces orders Collaborate with transportation department regarding routing for customersKnowledge and Skills to be successful? One to two years' experience working in a customer service position and office environment required Previous experience in warehouse/distribution highly preferred Excellent computer and communication skills High degree of accuracy and attention to detail Able to work under pressure, deal with difficult issues, and sense of urgency Self- motivated with high degree of integrity Strong team player your drive and leadership will enable success for the team Previous experience with Excalibur WMS highly preferredWhy work for us?JBS Logistics offers a full compensation package including: Medical coverage: includes Healthcare Savings Accounts, Dental coverage and life insurance Short and Long-term disability Holiday pay & Personal/Vacation time 401K company match Promotion from within and long-term career growth opportunities Friendly and casual working environment with professionals who love their jobs!